Returns & Exchanges
At Perelel, we want you to feel confident in every piece you wear. If your purchase isn't a perfect fit, we offer easy returns and exchanges within 30 days of delivery for all unworn items in their original condition.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn state.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.
Drop Off and Track
Leave your package at any authorized carrier location; you will receive a confirmation email with a tracking link to monitor your refund status.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing